For more tutorial videos, check out our June’s Journey YouTube channel!

Q: My game takes a long time to load.
A: The first thing that you should expect is the game downloading resources the first time you log in. The amount of time this takes depends on your system and Internet connection. After this is done for the first time, you should expect the game to load much quicker.

There are a few things that you can do to help your system with this. Firstly, before playing June's Journey, close any other open tabs in your browser. Secondly, close any other non-essential programs that are running. Both of these will free up more memory for the game to load. Another thing you can do to help the game is clear your browser’s cache.

The game runs best on a 64-bit browser. You can check your system to see if you can install a 64-bit version of your favorite browser.
Instructions for Windows.
Instructions for Mac.

The browser you use is very important. Internet Explorer support was discontinued earlier this year by Microsoft. Safari and Opera also lag behind in terms of support for new features. We recommend Google Chrome or Mozilla Firefox for the best performance.

Q: How do I know if I have enough memory or a video card that can run June's Journey?
A: You need at least 2 gigabytes of RAM to play. Here you can find instructions on how to check your RAM memory.
Some video cards require you to update the drivers. Here you can find out how to update your drivers on Windows 10.

Q: I have a supported browser but the game still won’t load.
A: Check the questions above to ensure that you are using the best browser for June's Journey. If you are still having problems loading, you might want to reinstall your browser of choice to ensure there are no conflicting extensions or plugins. If that still doesn't work, try a different supported browser.