If you are seeing a black screen on your web game, you may need to make a few adjustments to your browser settings. Please follow these steps and let us know if you still have trouble afterwards.
- Within the address bar enter the following: chrome://settings
- Scroll to the very bottom of the page
- Click on the advanced settings link
- Further options will now be displayed. Scroll again to the very bottom of the page
- Under the "System" heading there is an option called "Use hardware acceleration when available". Place a check in the box
- The words "requires Chrome restart" will now appear. Click on the restart link
Ensure you are updated to FireFox Quantum and this should resolve the issue.