Hey there, Detectives. Due to a surge in help requests, our support team is swamped and doing their best to get back to you as soon as possible. You can expect a response from us within 48 - 72 hours from the time you contacted us.

Because we work through the requests from oldest to newest, please try to avoid sending multiple messages as it could delay our response time. We respond to every message and will get to yours as soon as we can!

In the meantime feel free to check our other FAQs. We update them regularly with content on new features and useful information that could answer your questions.

Thank you for your continued support and patience!