We are committed to giving our players an enjoyable game environment. However, we cannot guarantee that our games are error or bug free. Please send us a detailed report describing the issue or the bug (platform, time, action performed, etc.). If you have suffered any loss due to the bug, we will attempt to verify and correct any losses, if applicable.
Please note that correcting and restoring any losses cannot be guaranteed. For more information, please refer to our Terms of Service available at https://www.wooga.com/legal/en/terms-of-service.