Would you like to earn some extra rewards, Detective? The Survey Board might just be the thing for you! This new feature allows you to earn in-game currency by answering surveys from a third party survey provider.
How does the Survey Board work?
When you access the Survey Board, you will see a selection of surveys available for you to complete. Each survey will show you how long filling out the survey will take, and what in-game rewards you will earn upon completion. You can claim the in-game rewards immediately after completing the survey and returning to the Offers screen. You will not receive rewards if you leave the survey before reaching the end of it. The survey is provided by third parties, and you will need to accept their terms before proceeding. The third parties have the right to block you from participating for their own reason.
How do I access the Survey Board?
The Survey Board becomes available after you have unlocked Chapter 8, Scene 1. You can find it in the Offer section of the in-game shop, next to the Daily Gift.
To get there from your island, tap on the top of the screen on one of your currency displays, such as coins, diamonds or energy. If you see a Special Offer on the left side of the screen, you can get to the Offer section that way too.
Please note that this feature isn’t available to all players just yet! If you can’t find it, keep an eye out for more information in the future!
Do I leave the game when I enter the Survey Board?
The Survey Board is integrated into the June’s Journey app, so no other app or website is needed--everything happens within June's Journey. You will return to the in-game shop once the survey is completed.
How do I get my rewards?
Once you complete a survey, you will see a screen on which you can tap the "Claim" button to receive your rewards. You will then return to the in-game shop. Make sure to claim your rewards before closing the game!
What kind of rewards, and how many, can I earn from completing a survey?
Each survey within the Survey Board shows the type and amount of in-game rewards you can earn by completing the survey. The rewards offered can differ from session to session, but it is shown on the Survey Board Offer card and within the Survey Board itself.
The Survey Board is grayed out. What does that mean?
This simply means no surveys are available for you to complete at this time.
How is my data handled in the Survey Board? What terms am I accepting when I first access it?
The surveys are provided by third-party survey providers, so we do not have visibility of your profile or the responses you provide. When accessing the Survey Board for the first time, you will be prompted to review and accept the terms of TapResearch, our survey partner. Here’s a summary of these terms:
The TapResearch Privacy Policy outlines how TapResearch, Inc. collects, stores, and uses information, including Personal Information, through our website, surveys, and other services ("Services"). By using our Services, you agree to adhere to this Privacy Policy. We may collect technical data such as device information, geographic location, and usage patterns. Additionally, we gather Personal Information you voluntarily provide, including profile data and survey responses. We use this information to improve our services, prevent fraud, analyze trends, and communicate with you. Your information may be shared with third-party service providers, survey creators, researchers, and other entities as described in the Privacy Policy. We comply with applicable data privacy laws and offer options for accessing, correcting, or deleting your personal data. Our Privacy Policy is subject to updates, and continued use of our Services implies acceptance of any revisions.
Note – this is a brief synopsis and is not intended to replace TapResearch’s legal Privacy Policy. For the full policy, please go here.
When should I contact the survey partners instead of Wooga?
As always, our Customer Care team will be happy to support you with any questions you may have. However, to protect your privacy, we have no visibility of your profile or your survey answers, so contacting our survey partners, TapResearch, might be the most effective way to go. Some examples of topics that might be better addressed by our partners:
Feedback or complaints about certain surveys or questions
Data access and/or deletion requests
Changing incorrect profile information
To contact TapResearch from the Survey Board, click on the Hamburger menu in the upper-right corner of the screen, then click on the Help tab, and select ‘Submit a support request.’
When making contact through this channel, please be sure to include the following information:
Your 12-character User ID
Any detailed information about the survey or question
Rough date/time estimate of the issue or concern you experienced
Amount of rewards missing, if applicable
What should I do if a survey question feels inappropriate, offensive, or too personal?
If you ever feel that any question is offensive, too personal, or just not something you feel comfortable answering, you should immediately exit the survey. If possible, take a screenshot of the material and contact us or our survey partners TapResearch to let us know what happened. The survey will be assessed to see if it should be removed for the rest of our survey-taking community, and our partners will reach out to the survey provider to communicate and remediate the issue.
How can I request data deletion?
To start, follow the information above on how to contact our survey partners. You can then select the ‘Privacy’ option from the dropdown menu and choose which option makes the most sense for you. All options from the dropdown except for ‘Correct or rectify my personal information’ and ‘Access my personal information’ will trigger the data deletion process.
