Packs are little containers of memories that hold snippets needed to complete albums.
Packs come in different tiers! Higher tier packs may contain more snippets. Also, the stars on the pack shows the minimum guaranteed rarity for one of the snippets in that pack.. For example, one snippet with a rarity of 3 stars or higher is guaranteed in a 3-Star pack.
 

How do I get packs?

When an album is active there are tons of possibilities for a savvy collector to obtain packs. There’s a chance to earn packs through playing Hidden Object Scenes, so keep an eye out at the end of every round to see if you’ve gotten any juicy packs!
 


Keep an eye out for chances to earn packs. Here are a few examples of places where you might be able to collect packs:

Detectives Needed events
Fairground Fortune events
Club competitions and Leagues
Flash Bonuses

You’ll also get the chance to obtain packs by making purchases during sales or in the store. Needless to say there is no shortage of ways you can obtain packs.

How do I open packs?

Undoubtedly the best part of obtaining packs is opening them! To get started, head over to the pack screen found under the album screen:
 


All that’s left to do is tap on the pack you want to open up and enjoy your snippets.