Troubleshoot June's Journey
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Minimum Device Requirements
June's Journey is compatible with iPad, iPhone, many (but not all) Android phones and Android tablets. It is also available on Facebook for ...
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Why do I need internet connection to play June's Journey?
June's Journey is a BIG game. As a result, it requires an internet connection in order to get information from our servers, like graphics, s...
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Resolving a Black Screen on Web
If you are seeing a black screen on your web game, you may need to make a few adjustments to your browser settings. Please follow these step...
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I have problems loading June’s Journey
For more tutorial videos, check out our June’s Journey YouTube channel!Q: My game takes a long time to load.A: The first thing that you shou...
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Why did I lose my June’s Journey progress?
In most cases, your progress was lost because June’s Journey on your device was disconnected from your Facebook account, or never connected ...
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Need Help?
If you're looking at this on an Android device, tap on the Speech Bubble icon in the upper right corner of the screen. If you're viewing th...
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Updating June's Journey on Mobile
We release updates to June's Journey regularly and these updates often include new features, performance improvements and bug fixes. Occasio...
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Sign in with Google
Can I connect to June’s Journey with my Google ID?Yes. If you have an Android device running the Android operating system that June’s Journe...
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In-game ad troubleshooting tips for desktops & laptops
For the best experience with our games we recommend to play with either Chrome or Firefox. Other browsers and older computer configurations ...
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In-game ad troubleshooting tips for mobile devices
If you are experiencing any issue with viewing ads in our games on your mobile device, please try the following steps:Please quit and reopen...
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Complaints about bugs
We are committed to giving our players an enjoyable game environment. However, we cannot guarantee that our games are error or bug free. Ple...
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What are Vibrations?
Vibrations are subtle haptic responses that enhance your gameplay experience by providing tactile feedback during certain in-game actions. F...
 
Sections
- Get started with June's Journey
 - June's Journey Hidden Object scenes
 - Decorating June's Journey islands
 - June's Journey resources
 - June's Journey Events
 - Travels
 - Memoirs
 - Secrets
 - Club Mysteries
 - June's Journey Detective Lounge
 - The Orchid Society
 - June's Journey account and game progress
 - In-App purchases in June's Journey
 - Ads in June's Journey
 - June's Journey newsletter
 - Troubleshoot June's Journey
 - Safety and Fair Game in June's Journey
 - Impressum & Legal
 
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