Minimum Device Requirements

June's Journey is compatible with iPad, iPhone, many (but not all) Android phones and Android tablets. It is also available on Facebook for ...

Why do I need internet connection to play June's Journey?

June's Journey is a BIG game. As a result, it requires an internet connection in order to get information from our servers, like graphics, s...

Resolving a Black Screen on Web

If you are seeing a black screen on your web game, you may need to make a few adjustments to your browser settings. Please follow these step...

I have problems loading June’s Journey

For more tutorial videos, check out our June’s Journey YouTube channel!Q: My game takes a long time to load.A: The first thing that you shou...

Why did I lose my June’s Journey progress?

In most cases, your progress was lost because June’s Journey on your device was disconnected from your Facebook account, or never connected ...

Saving and syncing my game with Facebook

How can I save my game?Your game is always saved on your device and there is no need to connect it to Facebook. However, you can additionall...

iOS - Turning off notifications

Here's how to turn notifications on/off:Go to SettingsTap on NotificationsLocate June's Journey and tap on itToggle the button to activate/d...

Android - Turning off notifications

Android isn't the same on all devices. These instructions are for devices running Android 7.1.1 and up. For most apps, you can control notif...

What does it mean to "Choose your Game Save"?

This means you have two different game states saved and we need to know which ONE you want to keep. You need to choose carefully, as only ...

How do I save my June’s Journey game progress?

In order to save your progress to your current device or transfer it to a new one, you'll need to connect to a Facebook profile. You do not ...

Need Help?

If you're looking at this on an Android device, tap on the Speech Bubble icon in the upper right corner of the screen. If you're viewing th...

Back up your June's Journey Game

If you would like to back up your progress in June's Journey there are a number of options available. We recommend connecting your game to a...

Multiple Game States and Connecting to Facebook

Why can't I use my FB account for more than one game?Keep in mind that you can only have one game save on your device, so please choose care...

Updating June's Journey on Mobile

We release updates to June's Journey regularly and these updates often include new features, performance improvements and bug fixes. Occasio...

Sign In with Apple

Can I connect to June’s Journey with my Apple ID?Good news, Detective! If you have an Apple device running iOS 13 or above, you are now able...

Sign in with Google

Can I connect to June’s Journey with my Google ID?Yes. If you have an Android device running the Android operating system that June’s Journe...

iOS 14.5 - IDFA pop-up

If you're using an Apple device with the system iOS 14.5 and up, you will encounter the App Tracking Transparency (ATT) feature. It allows y...

How do our ads work?

This article is intended as an explanation of how in-game advertising works in our games. Wooga works with trusted 3rd party advertising net...

Ad availability

In general, there should always be an ad available from our 3rd party advertising networks. Ads work well for the vast majority of our playe...

Personalized Ads

 When this is on, you will see ads tailored to your interests. When the toggle is off, you will still see ads, but these may be less re...

How to disable Ad Blockers

Ad blockers (e.g. Adblock, Adblock Plus, uBlock Origin) can interfere with how ads work in our games and sometimes even block rewards from b...

In-game ad troubleshooting tips for desktops & laptops

For the best experience with our games we recommend to play with either Chrome or Firefox. Other browsers and older computer configurations ...

In-game ad troubleshooting tips for mobile devices

If you are experiencing any issue with viewing ads in our games on your mobile device, please try the following steps:Please quit and reopen...

Reporting Inappropriate Ads

If you see any content that is considered inappropriate or offensive, please send us any information about the ad, if available i.e.:A descr...