Minimum Device Requirements

June's Journey is compatible with iPad, iPhone, many (but not all) Android phones and Android tablets. It is also available on Facebook for ...

Why do I need internet connection to play June's Journey?

June's Journey is a BIG game. As a result, it requires an internet connection in order to get information from our servers, like graphics, s...

Resolving a Black Screen on Web

If you are seeing a black screen on your web game, you may need to make a few adjustments to your browser settings. Please follow these step...

I have problems loading June’s Journey

For more tutorial videos, check out our June’s Journey YouTube channel!Q: My game takes a long time to load.A: The first thing that you shou...

Why did I lose my June’s Journey progress?

In most cases, your progress was lost because June’s Journey on your device was disconnected from your Facebook account, or never connected ...

Need Help?

If you're looking at this on an Android device, tap on the Speech Bubble icon in the upper right corner of the screen. If you're viewing th...

Updating June's Journey on Mobile

We release updates to June's Journey regularly and these updates often include new features, performance improvements and bug fixes. Occasio...

Sign in with Google

Can I connect to June’s Journey with my Google ID?Yes. If you have an Android device running the Android operating system that June’s Journe...

Personalized Ads

 When this is on, you will see ads tailored to your interests. When the toggle is off, you will still see ads, but these may be less re...

In-game ad troubleshooting tips for desktops & laptops

For the best experience with our games we recommend to play with either Chrome or Firefox. Other browsers and older computer configurations ...

In-game ad troubleshooting tips for mobile devices

If you are experiencing any issue with viewing ads in our games on your mobile device, please try the following steps:Please quit and reopen...

Reporting Inappropriate Ads

If you see any content that is considered inappropriate or offensive, please send us any information about the ad, if available i.e.:A descr...

Complaints about bugs

We are committed to giving our players an enjoyable game environment. However, we cannot guarantee that our games are error or bug free. Ple...