Can I have multiple accounts?

You shall not have more than one Account per platform or social network, at any given time, and shall not create an Account using a false id...

I am having trouble logging into my Facebook/Google Account

We can only assist with problems related to our application. Please contact the platform provider directly.

Can I delete my account? Can I delete some of the data from my account?

Yes. You can make request for deletion of all data and/or to delete your account by submitting a request via the support section in the app ...

Why was my account suspended?

In order to maintain a safe platform for all players, suspensions are issued by our security team when violations of our Terms of Service ar...

Sign In with Apple

Can I connect to June’s Journey with my Apple ID?Good news, Detective! If you have an Apple device running iOS 13 or above, you are now able...

iOS - Turning off notifications

Here's how to turn notifications on/off:Go to SettingsTap on NotificationsLocate June's Journey and tap on itToggle the button to activate/d...

iOS 14.5 - IDFA pop-up

If you're using an Apple device with the system iOS 14.5 and up, you will encounter the App Tracking Transparency (ATT) feature. It allows y...

Android - Turning off notifications

Android isn't the same on all devices. These instructions are for devices running Android 7.1.1 and up. For most apps, you can control notif...

Saving and syncing my game with Facebook

How can I save my game?Your game is always saved on your device and there is no need to connect it to Facebook. However, you can additionall...

What does it mean to "Choose your Game Save"?

This means you have two different game states saved and we need to know which ONE you want to keep. You need to choose carefully, as only ...

How do I save my June’s Journey game progress?

In order to save your progress to your current device or transfer it to a new one, you'll need to connect to a Facebook profile. You do not ...

Back up your June's Journey Game

If you would like to back up your progress in June's Journey there are a number of options available. We recommend connecting your game to a...

Multiple Game States and Connecting to Facebook

Why can't I use my FB account for more than one game?Keep in mind that you can only have one game save on your device, so please choose care...